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FAQ's

Question:  Who do I contact if I have a question regarding electronic enrollment or need technical assistance concerning electronic claim submission?
Answer:  You may contact the ACS EDI Support Unit Monday through Friday, from 8:00 a.m. and 6:00 p.m. EST, at 1-866-225-2502.

Question:  Who do I contact if I have questions regarding billing or codes, or to check the status of a claim that I have submitted?
Answer:  Please contact the Mississippi Inquiry Call Center at 1-800-884-3222.

Question:  Who do I contact to request a visit from a ACS Field Representative?
Answer:  Contact the Mississippi Inquiry Call Center at 1-800-884-3222.

Question:  If I am a vendor, clearinghouse, or billing agent, and have questions regarding specifications or testing, who do I contact?
Answer:  For answers to questions regarding specifications and testing please contact our EDI Tech Support Group at (800) 844-3222.

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