The ACS EDI Gateway Support Unit offers assistance to providers who submit electronic transactions for Staywell/Wellcare.  This assistance includes:

• Determining the best method of electronic transaction submission
• Enrolling providers in electronic transaction submission
• Providing transmission assistance to billing agents, clearinghouses, and software vendors
• Identifying and troubleshooting technical problems
• Providing confirmation on electronic transaction submission
• Providing assistance with the installation of WINASAP2003 software
• Provider training on the WINASAP2003 software

An EDI Support Representative will gladly assist you in evaluating your billing needs and determining the best method of electronic submission.  Our EDI Support Unit can provide you with detailed information that will make your transition to an electronic environment an easy one.
Contact us! Our trained staff is available Monday through Friday from 8 a.m. to 5 p.m. EST.  Feel free to call us at to discuss your EDI options. (800) 987-6720.