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ATTENTION XANTUS PROVIDERSBEGINNING 8/1/03, ACS EDI GATEWAY WILL CONTINUE TO ACCEPT
CLAIMS FOR XANTUS, HOWEVER CLAIMS WITH DATES OF SERVICES OF 8/1/03 THROUGH 10/14/03 WILL BE REJECTED IN THE ACS CLEARINGHOUSE SYSTEM. PROVIDERS WILL NEED TO MAIL CLAIMS WITH DATES OF SERVICES 8/1/03 THROUGH
10/14/03 ON PAPER TO: XANTUS
@ P.O. BOX 20170
NASHVILLE, TN 37202 PLEASE BE ADVISED THAT EFFECTIVE MIDNIGHT, 10/14/03 ACS WILL NO LONGER ACCEPT ELECTRONIC CLAIMS FOR
XANTUS AND XANTUS CLAIMS WILL NEED TO BE MAILED ON PAPER TO THE ABOVE ADDRESS. IF YOU HAVE ANY QUESTIONS PLEASE CONTACT TENNCARE @ THE TENNCARE HOTLINE (615) 741-4800 OR TOLL FREE (800) 669-1851 OR VISIT THE
TENNCARE WEBSITE @ www.state.tn.us/tenncare.
The EDI Support Unit offers assistance to providers who submit Xanuts Healthplan of Tennessee claims electronically. This assistance includes:
- Determining the best method of submission
- Enrollment processing for electronic claims submission
- Providing technical assistance to Billing Agents, Clearinghouses, and Software Vendors
- Identifying and troubleshooting technical problems
- Verifying claim receipt
- Providing assistance with the installiation of the free ASAP-AP software
- Provider training and technical assistance when using the ASAP-AP software
An EDI Technical Support Representative will gladly assist you in evaluating your billing needs and determining the best method of claims submission. Our EDI Support Unit can provide you with
detailed information that will make your transition to an electronic environment an easy one. Contact Us! Our trained staff is available Monday through Friday 8 a.m. to 6
p.m., EST. Feel free to call us at 1-800-987-6726 to discuss your EDI options. |
